RETURNS AND REFUND

Products can be return 14 days after delivery. The customers pay for shipping the return package. All items returned must be unworn, uncut labels or not destroyed otherwise, money will not be refunded. To return a package, create a return to access your return label.

How to Exchange or Refund / Return ?

DESAFRI offers free and easy exchanges and refunds/returns – no questions asked ! Ensure that your item fulfills the conditions below and is not in the Non-Exchangeable & Non-Refundable Items & Brands list. There are just 4 easy steps to exchange and/or refund/return online!

Store credit will be issued to returns received after 14 days. For credit card payments, please allow 5-10 business days for payment to reflect into your account. For PayPal payments, please allow 1-2 business days for payment to reflect into your account.